Frank Sharp

Systems / Infrastructure Administrator

fwsharp@gmail.com

Summary

Systems / Infrastructure Administrator with deep experience in enterprise monitoring, virtualization, and server operations. Currently System Administrator 2 at St. Luke’s, with several years as Splunk platform administrator and significant day-to-day work in Microsoft SCOM and ExtraHop.

Experience

System Administrator 2 — St. Luke’s

September 2018 – Present

  • Splunk platform administrator for several years: installs, upgrades, and platform health.
  • Own data onboarding into Splunk, and manage the Linux servers that run Splunk heavy forwarders.
  • Heavy operational use of Microsoft SCOM and ExtraHop for enterprise monitoring.
  • Operate and install enterprise server environments for performance and reliability, including virtual and physical server builds, upgrades, software updates, backups, and restores.
  • Support data center operations: standards documentation, power monitoring, and environmental monitoring and management.
  • Deploy and support VDI and thin clients across hospitals, clinics, and home users; maintain images for specific user groups; perform VDI software testing and firmware/BIOS/driver updates on end-user devices.
  • Work across related ops tooling used in the environment (VMware vCenter, Citrix Director, Microsoft SCCM, Veeam, Pure Storage, Dell/HP iLO/iDRAC, PowerShell).

Field Service Technician — Flextechs

August 2011 – October 2012

  • Contracted PC upgrades for PFS in Twin Falls; upgraded and installed desktops and software.

Owner — Play Station Too Rentals

2004 – 2010

  • Operated a rental company in Pine, Idaho (ATVs, motorcycles, jet skis, snow machines).

Engineering Manager — MPC Computers

August 1997 – July 2006

  • Managed multiple teams including SAN support, technical support training, and escalation engineering.

Probe Test Operator — Micron Technology

January 1996 – August 1997

  • Operated Teradyne testing equipment for PC and flash memory.

Industrial Mechanic — J.R. Simplot

October 1991 – January 1996

  • Operated and maintained facility equipment at the Heyburn, Idaho location.

Skills

Monitoring & observability

Splunk (platform admin, data onboarding, Linux heavy forwarders), Microsoft SCOM, ExtraHop, Gigamon

Virtualization & end-user compute

VMware vCenter, Citrix Director, Dell/Wyse Management Suite, VDI / thin client

Systems & automation

PowerShell, Microsoft SCCM, Dell/HP iLO/iDRAC, Linux (heavy forwarders)

Storage & backup

Pure Storage, Veeam, NetWorker

ITSM / other

Cherwell, Archer, Rhapsody, RES

Education

College of Southern Idaho (April 1993)

Principles of Management; Quality Alert; Quality Control; Introduction to Computers; Plant Sanitation; Repair; Surviving Hazardous Materials

Antelope Valley College (December 1985)

ASE certification; Engine; BorgWarner Computer Command Control

Email fwsharp@gmail.com